FAQ

Frequently Asked Questions related to In-Home Care Services

General Questions


What is in-home care?

In-home care is non-medical support to help individuals with daily living activities in order to keep seniors in the environment of their choice. A Better Solution In Home Care provides in-home care services such as personal care assistance, companion care, and transportation services.

Please contact us for a FREE in-home care assessment to determine if in-home care is the right fit for you!

How to determine if you need in-home care?

Determining when you or a loved one needs in-home care depends on several signs related to daily functioning, safety, and quality of life. Some examples include: difficulty with activities of daily living (ADLs), cognitive decline, poor household management, or a recent surgery. 

Please read our article on 'Signs You May Need In-Home Care' and give us a call to schedule a free at-home assessment, where we can create a customized care plan tailored to your needs.

What is meant by ADLs?

Activities of Daily Living (ADLs) are the basic self-care tasks that people need to perform every day to live independently. Some examples include: bathing, dressing, grooming, toileting, transferring, and eating. Please read our article on The Significance of ADLs for In-Home Care.

Is it better to be proactive or reactive when seeking care?

When seeking care for yourself or a loved one, it is always best to be proactive! Recognizing when help might be needed with daily living activities and seeking in-home care is a critical, proactive step to ensure your loved one receives the right level of care at the right time.

Care Services Offered


What type of services does A Better Solution In Home Care provide?

A Better Solution offers a range of services to support individuals with daily living activities. These services include: 

  • Personal care (bathing, grooming, dressing)

  • Medication reminders

  • Care Management

  • Meal preparation and nutrition planning

  • Light housekeeping

  • Companionship

  • Transportation to appointments

  • Specialized care for Alzheimer’s and Dementia

  • Specialized care for Neuro Client Care

Can I get 24-hour in-home care?

Yes! A Better Solution specializes in 24-hour in-home care for those who need it. To determine the specific care you need, please contact us to schedule a complimentary in-home care assessment.

Can I customize my care plan?

Absolutely! Our client care coordinator will work with you to create a customized care plan tailored to your unique needs and preferences. This care plan will change with you.

Our Caregivers


Who are A Better Solution In-Home Care caregivers?

A Better Solution recruits the highest quality caregivers through a critical screening process that includes background checks, drug tests, reference checks, and extensive ongoing training.  Our clients can be assured they are in the best hands with any of A Better Solution in-home caregivers.

Are Better Solution caregivers medically certified?

Yes! A Better Solution in-home caregivers are trained professionals who are certified in CPR, first aid, dementia care, and many are also certified as CNAs and HHAs. 

Does A Better Solution match a caregiver to my specific needs?

Absolutely! After a complimentary care assessment has been completed our client care coordinator will create a customized care plan and select the most compatible caregiver to serve you based on your specific needs based on skill and personality traits.

Can I meet my caregiver before services begin?

Yes! Once your customized care plan is complete and a caregiver has been selected we schedule a first introduction appointment.  We want to ensure complete compatibility with your caregiver to guarantee we are providing the best service to meet your needs.

What if I am unhappy with the caregiver selected for me? 

While we make the greatest effort to match our clients with the most compatible caregiver we understand that sometimes the match is not perfect.  We want our clients to feel completely comfortable with their assigned caregiver so we will find another caregiver as soon as possible. 

How can I apply to become A Better Solution caregiver? 

If you are a caregiver or are interested in becoming a caregiver, we would love to hear from you! We are always looking to add experienced caregivers to our team. Visit our careers page to apply.

Cost & Payment

What is the cost of in-home care?

The cost of in-home care can vary depending on how many hours of care are required each week and the care level requested. A Better Solution offers a complimentary care consultation and creates a customized care plan according to each individual person. Ultimately, you determine the days and times that care is provided, whether it is only a few hours a day or full-service, 24-hour, constant care. A Better Solution is here to help with your in-home care any way that we can!

How can I pay for in-home care?

All non-medical in-home care is paid out of pocket. However, there are other options depending upon eligibility such as Medicaid, Long-Term Care Insurance, or Veterans’ Benefits which may cover the cost of in-home care.  A Better Solution In Home Care will work with you and your family to stay within your budget.

Safety & Trust

How does A Better Solution ensure the safety of clients?

Safety of our clients is our top priority! We have comprehensive caregiver training, regular home evaluations, and adherence to industry standards to ensure safety for our clients and caregivers. Our caregivers are equipped to handle emergencies and provide you with peace of mind. 

How do I know if A Better Solution In Home Care is right for me?

We would love the opportunity to provide a free assessment to see if A Better Solution In Home Care is the right fit for your needs. Our professional client care coordinator facilitates our FREE comprehensive needs assessments and care plans. A Better Solution clients can be assured the care provided is perfectly matched to their needs and delivered by professionally trained caregivers that are the best in the business!

Contact

How can I get started?

The best way to get started is by calling us at either location or by filling out our scheduling form.

Who do I contact for further questions?

Please give us a call at either location for additional questions or concerns.